Lucia is a consultant and coach who has been helping businesses evolve for pretty much all of her career: from those first tentative steps ‘online’ 20 years ago, to big, bold strategy pivots – taking a human-centred approach to making lasting change happen is at the core of what she does.
Lucia’s career has seen her navigating constant flux: this has given her deep empathy with those leading through change. Continuous change is the new normal, and often this can prove challenging for those leading in VUCA conditions. Lucia works with teams and leaders to respond to the constantly evolving needs of business, customers and employees – while tuning into what they are uniquely brilliant at. She believes passionately in supporting people unlock their potential and creativity, in order to have impact in their day-to- day work and become the best leaders they can be.
Her style is facilitative rather than directive: it’s about bringing out the best in you.
From large media and retail organisations, to technology companies and startups, Lucia has helped teams across a wide range of industries bring about lasting shifts in order to maximise performance.
Her clients say that she helps them challenge old assumptions, laser focus and feel supported in developing fresh approaches. She uses an eclectic range of tools and works in partnership with people to explore situations with fresh eyes.
Lucia teaches business transformation for the Digital Masters Programme at Hyperisland and shares her approaches to organizational change regularly at conferences. Her experience is underpinned by coaching and change frameworks (certified to practitioner level by the European Mentoring and Coaching Association, practitioner level in Agile Change Management & Foundation in DevOps).